University of the Commonwealth Caribbean Online

A Step-By Step Guide to Getting Started at UCC Online

After Your Application
You will receive an offer package from the Registrar of the University. Your offer letter will advise you of the following:
• The status of the offer (i.e. you may be offered provisional or full acceptance);
• The programme to which you have been given acceptance;
• The modality of your study (part-time/full-time; online or face-to-face);
• The documents you may have outstanding;
• Exemptions (if applicable).
• Response slip

The Offer
You must do the following when you receive your offer letter:
• Complete and sign the response slip by indicating that you
• Accept the offer or
• Defer until another time or
• Decline the offer

Your Acceptance Package
After accepting the offer, you will receive an Acceptance Package containing:

• Your student reference/ID number;
• The dates for commencement of the programme, registration and orientation;
• Conditions of Enrolment contract;
• Tuition Costs and Payment Plan Options;
• Instructions for activating your student accounts.

Your Next Step:
• Complete and sign the Conditions of Enrolment form and return in person to the Registry or by fax to 1-876-968-4964 or email the scanned document to This email address is being protected from spambots. You need JavaScript enabled to view it. .

Activate Your Student Aeorion Account
Aeorion is the system you will use while you are a student at UCC:

• Registration
• Add/Drop a course
• Exam permits
• Grades
• Registration status

You will need to activate your student account to get access to this information. Use the eight-digit Identification Number provided in your offer letter to activate your student account on our Student Management System (SMS), called Aeorion. Follow the steps (also sent in your acceptance package or) below:

• Open any browser of your choice. Type the following URL in the address bar of the browser: http://aeorion.ucc.edu.jm.
• Select Activate Online Account on the Get Started page.
• Enter your username (which is your ID Number for Students e.g. 20010101) and a password and all other required fields.
• Click on "I agree" to activate your account.

Once this account is activated, you can log in to your student account:
• Connect to the Internet. Enter http://aeorion.ucc.edu.jm in the browser of your choice.
• Enter your username (your ID number) and the password you created and click login or press enter.
• You will then be taken to the Student Portal page, where you'll see your unique UCC email account (e.g. This email address is being protected from spambots. You need JavaScript enabled to view it.) displayed under Student Information. See instructions below on how to activate your UCC student email account.

For further help with activating your Aeorion account, students can refer to the document entitled Aeorion SMS UCC Login Registration Instructions which UCC will send to all students. Help is also available by calling UCC at 876-665-3986 or at This email address is being protected from spambots. You need JavaScript enabled to view it..

Activate Your Student Email Account
After you activate your Aeorion account and you are logged in, your student email account will be displayed under the student information heading. If your personal email account is being displayed instead of your new UCC student email, contact the Registry at 665-4048 to get it.

To activate your UCC Student email account:
1. Open your web browser (Internet Explorer, Google Chrome or Firefox) and enter the following address www.gmail.com;
2. A Gmail Sign In page will appear. On it, enter the username, i.e. the student email address which was displayed under the student information heading in Aeorion. Then enter password (the default password is your student ID number). Then click "Sign in".
3. "Welcome to your new account" screen will appear. Click "I accept" and then create your personal password. Remember your current password is your ID number; fill in a new password, re-enter it, then click "Submit".
Help is also available by calling UCC at 876-665-3986 or writing to This email address is being protected from spambots. You need JavaScript enabled to view it..

All future communications – course-related information, advisories and other university information – will be emailed to your UCC email account. So, make sure your UCC student email account is activated.

Course/Module Registration
Once you activate your Aeorion student account, you are required to register each term for the modules relevant to your programme. Not all courses will be offered in any one semester, so be careful with your selection. Make sure you have a copy of your curriculum map (and your offer letter which will state any exemptions you've been granted) to help you to select the courses in the order that is outlined on the map. Do not select advanced courses before completing all required lower level courses. For assistance with identifying the courses for selection, you may contact your UCC Online coordinator at 876-665-4007.

To register for your online course/module:

• Log into your Aeorion account from the UCC website at www.ucc.edu.jm
• Select the link: Register for classes
• Select the Year, Term, Schedule, Campus (UCC Online).
• Select: Begin Registration. You will see the courses displayed the courses being offered for the selected period.
• Follow the instruction for module/course registration up to Step 3 (Remember, contact your student coordinator for guidance on modules scheduled for your programme each semester).
• Students who are not paying 100% of their fees must send an email to the Student Financial Services (SFS) department at This email address is being protected from spambots. You need JavaScript enabled to view it. to advise the department on your preferred Payment Option and to complete the registration process (Step 4). An SFS advisor will provide you with a Payment Plan Agreement Form, which you are required to sign and return indicating your acceptance of the terms and conditions. The SFS officer will then complete the Registration Process for you and send you a Registration Receipt.
• Students who pay 100% of their semester fees by credit card online (and on time) can complete the module/course registration process themselves.

Access your Online Course(s)
Once you have activated your student Aeorion account and you are fully registered for your online courses, you will be sent an email containing your username and temporary password to your UCC student email address from your UCC Online Coordinator/system generated password???. If you are a new student to UCC, your username and temporary password will be sent to your personal email account. This will be our last communication to you through your personal email account. All future communications – course-related information, advisories and other university information – will be emailed to your UCC email account. So, make sure your UCC student email account is activated. See the instructions above for activating your UCC student email account.

It is your responsibility to manage your UCC email. If you don't receive your username and password within five business days of being fully registered, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. so we can re-send the information.

UCC Online uses a web-based platform called MOODLE to deliver online courses.
To access your online course:

• Log on to Aeorion.
• Select UCC Online (on the right under LMS).
• The MOODLE page opens.

OR

• Type in http://courses.ucc.edu.jm in your browser.
• The MOODLE page opens.
Then
• Click on login at the top right hand of the page.
• Enter the Username (Your ID number).
• Enter the password (this is the temporary password sent by the UCC Online Coordinator).
• Go to Course Categories and select the Term and Year (e.g. Fall/Sept 2014) to access your course.

Returning UCC Online students will use the former password and username to gain access to any new courses for which they are fully registered.
All students are urged to watch the following tutorials before you actually start your classes:


Visit our YouTube page
• Tutorial 1 - Moodle First Time Login
• Tutorial 2 - Updating your Student Profile
• Tutorial 3 - Accessing your Course Outline
• Tutorial 4 - Accessing Adobe Connect Chat

How to Pay
You may make your payments using one of the options below:

1. Credit card payment (via Aeorion) for 100% Tuition Fees (Automatic Registration) – Select the credit card check box and then proceed to make the payment by filling out the card and billing information and then click PAY NOW.
2. Credit card for part payment – Students may pay a portion of the semester charges using a credit card online. Select Offline and Click the Pay with Credit Card to make online payments. If you use this method, you must contact SFS via email at This email address is being protected from spambots. You need JavaScript enabled to view it. and 665-3978-80 to get registered.
3. OFFLINE payments: From your BNS account using Scotia Online – use your 8-digit Aeorion Student ID as the account number.
4. Credit Card, Debit Card or Manager's Cheques paid at UCC and UCC Centres. NO cash payments accepted.

For methods 2-4, students must supply proof of payment (state name, student ID, amount paid, date paid, and scanned copy of stamped bank documents) in an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and calling 665-3978-80 to be registered for the courses you've selected.

Who to Contact
Programme Queries
• Programme Coordinator, UCC Online/OECS – Mrs. Nichole Dixon-Jacobs, email: This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it.. Tel: (876)665-4007;
• Programme Coordinator, UCC Online Mr. Damion Malcolm, email: This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it.. Tel : (876)665-4009;
• Web Administrator, Mr. Neil Rhule email: This email address is being protected from spambots. You need JavaScript enabled to view it..

Registration/Application Queries
• Registrar – email: This email address is being protected from spambots. You need JavaScript enabled to view it. . Tel: (876)665-4048

Aeorion Support
• IS&T – email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Payment of Fees
• Student Financial Services – email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Contact us

We are available Monday – Thursday 8:30 a.m. – 5:30 p.m. l Fri 8:30 a.m. – 4:30 p.m. EST

  • Hot line: +1876 665 4007

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