FREQUENTLY ASKED QUESTION


UCC ONLINE responds to the growing number of students who are eager to earn university degrees but who require more flexibility than the traditional on-campus courses allow. Studying via UCC Online is an attractive alternative because you can:

 1. What is UCC Online?

UCC Online is a distance learning vehicle which uses technology to deliver UCC’s degree programmes. The programmes offered through UCC Online are offered using the following models:

2. How does the UCC Online mode of delivery work?

Students receive their instruction from lecturers via a web-based learning platform known as MOODLE.

3. What degree programmes are offered at UCC Online?

UCC Online offers a Bachelor’s degree in the following areas:

And graduate degrees in:

A programme of study may be withdrawn in the event of under-enrolment in a given cohort.

4. What will I need to take an online class?

Generally, you’ll need a computer with access to the Internet and a (UCC-student) email account. High Speed Internet Connectivity (ADSL) with a minimum bandwidth of 2Mbps for online courses is best to handle online courses because these courses typically use/include video, audio and podcasts to deliver information.

Preparatory Sessions: Before starting your online classes each semester or teaching period, all students (new and returning) will be required to complete the scheduled Preparatory Session. This is meant to increase and improve your readiness for taking online classes during the semester.

5. How do I apply for a degree programme being offered online?

Applicants interested in pursuing an undergraduate online degree, apply using this link:

https://www2.ucc.edu.jm/AppNetP/UnityForm.aspx?key=UFSessionIDKey

Follow instructions for sending your application. To complete your application, you must send the following:

  1. Certified copies of your CSEC/GCE exam passes
  2. Certified copy of your birth certificate
  3. Certified copy of marriage certificate (if applicable)
  4. An electronic passport size photo

You are also required to send an official transcript of any post-secondary studies you’ve done. This transcript must be sent directly from the institution at which those studies were completed to the UCC Registrar, 17 Worthington Avenue, Kingston 5. (If you are an international student, other documents will be required. Please contact the International Office by email for further information at: This email address is being protected from spambots. You need JavaScript enabled to view it.).

Jamaicans applying for graduate studies will use this link to apply:  This email address is being protected from spambots. You need JavaScript enabled to view it..

Applicants will then be contacted via email by a member of the Registry staff with relevant follow up and a decision on admission is usually made within a month or less.

6. How do I get my textbooks and other course materials?

Students will have to purchase the required textbooks via online bookstores, The UCC Campus Store or traditional bookstores. Lecturers will send other resource materials such as e-texts or links to e-texts as necessary.

7. How do I interact with course instructors/lecturers?

8. How many courses can I take per semester?

We recommend that part-time online undergraduate students register for a minimum of three UCC courses per 10 or 13-week semester. Students are advised to follow the sequence of courses as outlined in their curriculum map.

9. Is the curriculum the same as that conducted in face to face sessions?

Yes. All UCC students pursue the same courses and sit the same examinations as their counterparts across all campuses irrespective of location throughout the Caribbean and extra-regionally. This is in keeping with the University’s policy and is supported by the University Council of Jamaica (UCJ.

10. How are exams given?

For students resident in Jamaica, end-of-module exams will be administered as paper-based exams in a proctored face-to-face setting at UCC campuses. Students outside of Jamaica as at Fall 2016 will sit their end-of-module exams from the comfort of their home using a ‘live’ online proctoring service, ProctorU. There is a fee of US$36.00 associated with proctoring of each exam by ProctorU. This fee is already calculated in the fees for students who select UCC Online Caribbean for the registration portal. Mid-semester exams are administered online.

11. How do students submit assignments?

Assignments are submitted electronically on the Moodle course page (using Drop Box).

12. How are grades disclosed?

Coursework grades and grades for participation in Chat sessions and Discussion Questions are posted on Moodle. Final grades are published on UCC’s student management system (SMS), Aeorion, which the student only can access using his username and password.

13. How much does a UCC Online course of study cost?

The cost for each programme varies, so please visit our website at www.ucc.edu.jm and click on the country in which you reside (or on tuition plans) to get the cost of your desired UCC Online programme. You may also contact our recruitment office at This email address is being protected from spambots. You need JavaScript enabled to view it. to get the costs.

14. How can I pay for my online education at UCC?

You can pay for it yourself using UCC’s very flexible payment options, see if your employer offers an education assistance programme or seek scholarships and loans. Jamaican students can also visit the Student’s Loan Bureau (SLB) in Jamaica for financial assistance. Other grants are also available through your respective Governments. Financial aid deadlines are often much earlier than registration deadlines.

15. How do I pay my fees?

Students have the following options:

Students outside of Jamaica are required to pay their fees by credit card or by sending via courier, a manager’s cheque written to the University of the Commonwealth Caribbean to the attention of The Accountant, 17 Worthington Avenue, Kingston 5, Jamaica or by wire transfer. (For details on transmitting funds by wire transfer, please call the UCC Student Financial Services office at 1-876-665-3000/665-3978-80) or write to This email address is being protected from spambots. You need JavaScript enabled to view it..   

16. I’d like to earn a university degree. How long will it take me?

There are several factors to consider:

Generally however, for part-time students, the minimum completion time for a UCC bachelor’s degree will take about 4 ½ years. A Master’s degree takes 20 months (part-time).

17.Does UCC accept course credits from other institutions?

UCC will accept a relevant transferable course taken at an accredited college as long as you earned a “C” or better. Evaluation of transcripts is done on official copies only.

18. How do I get a transcript from the schools I attended?

You will need to contact your former school(s) in writing with a request. You can download a UCC Transcript Request Form (also called an Official Document Request Form) from www.ucc.edu.jm that you can use. The information on the form is typically what is required to obtain a transcript.

19. The school wants an official transcript. How do I know mine is official?

A signed transcript in a sealed envelope is considered official. It is usually sent directly from one registrar’s office to another. You may also request that official transcripts be sent to you in sealed envelopes and they will remain official as long as you do not open them. You can hand them to the Registrar or enclose them with your physical application.

20. How do online students receive certification?

  1. Students attending graduation receive their certificates at the ceremony.
  2. Students not attending graduation will receive their certificates in the mail.
  3. Students in the Caribbean may participate virtually but will be invited to attend the annual ceremony in Jamaica.

21. What online support do you have in place for students?

Online support comes in three forms:

  1. A Programme Coordinator is available Mondays to Thursdays between 8:30 a.m. and 5:30 p.m. and on Fridays between 8:30 a.m. and 4:30 p.m. (Jamaica time) by telephone and email to handle all student queries as they relate to academic matters e.g. exam dates; missed deadlines; course information; course set up – UCC Online access and financial and registration direction.
  2. Technical support with respect to log in password; set up of UCC email account: This email address is being protected from spambots. You need JavaScript enabled to view it. .
  3. Access to online library database which students are given after their passwords are activated.  

22. What are the mechanisms in place for students’ complaints?

Students submit administrative complaints to their online Programme Coordinators at This email address is being protected from spambots. You need JavaScript enabled to view it. and lecturer-related matters to the lecturer. If students are unable to reach their lecturers for any reason, they must inform their coordinator at once via email at This email address is being protected from spambots. You need JavaScript enabled to view it..