Price Per Course$500
A host of new career opportunities awaits. UCC’s 100% online MBA prepares you for the fast-paced service industry
The University of the Commonwealth Caribbean’s (UCC) 100% online MBA in Hospitality Management will deepen your knowledge of economics, cost-based decision making, corporate financial management, operations, marketing strategy, organizational management, corporate planning and more. You will apply the theories learned in the digital classroom to real-world workplace challenges, learn to collaborate and work effectively in teams across and within functional areas, enhance your communication skills, sharpen your critical and analytical thinking, deepen your ethical decision-making in business contexts, and proactively anticipate rapidly changing business challenges in a global economy.
The hospitality management specialization comprises three courses designed to provide students with insight into the multi-faceted domains that make up the industry. The program covers core fundamentals of the industry’s make-up, providing insight into both corporate philosophies and practices, and how these may be transformed into operational implications. The courses help students understand the core principles and skills needed to manage the complex and challenging relationship between customers and visitors and hospitality providers. You will also gain a detailed understanding of yield and revenue management within hospitality contexts, using tools and techniques to improve and evaluate the operation’s overall profitability.
UCC also offers you the choice to customize your MBA in Hospitality Management by taking either a research or applied pathway. If you intend to pursue a doctoral degree, the research pathway is often the best choice.
You’ll learn how to…
- Analyze the impact of globalization, market trends, and changing consumer demands on the hospitality industry, and develop innovative hospitality concepts that meet evolving market needs.
- Develop and implement a customer-centric approach to designing and delivering hospitality services that focus on the guest experience.
- Evaluate the environmental, social, and economic impact of hospitality operations and develop a sustainability strategy that improves the quality of the hospitality experience.
- Develop and implement revenue and yield management techniques to optimize revenue and profitability.
- Analyze major hospitality firms’ product and service offerings , and evaluate their strategies for achieving market superiority through growth and diversification.
- Develop performance improving strategies and interpret hospitality performance measurements to evaluate the key performance drivers in accommodation services management.
And elevate your skills and career…
Hospitality is not only one of the world’s biggest industries; it’s also one of the most dynamic, exciting, and fast-growing. Develop in-demand skills and knowledge you need for a career in hospitality management, in roles such as:
- Hotel Operations Manager
- Food and Beverage Director
- Executive Chef
- Event Manager
- Event Planner
With a program designed for your needs…
UCC’s MBA in Hospitality Management is well suited to those looking to take an upwards step into service industry management, without stepping back from their careers. You’ll learn the basics of management and leadership, while gaining specialized skills critical to the hospitality industry including how to optimize operations and maximize yield in service contexts.
It is designed to suit busy professionals looking to combine work alongside study with 100% online and self-paced learning – so you can study anywhere, and at any time.
Business strategy consists of the theories, concepts, and methods top and middle-level managers can use to ensure the profitable and long-term growth of their organizations. Strategy helps general managers (as opposed to functional managers whose responsibilities focus on one function such as finance, production, marketing, human resources, IT, etc.), make better decisions to improve the competitive position of their organization in the long run and create value for its key stakeholders.
Gain a perspective on organizations, both within and outside of the for-profit business world. Strategic analysis and managerial thinking applies to organizations regardless of their activities, for or not-for-profit orientation, governance structure, geographic locations, size, etc. You’ll examine the main theories, concepts, and models of strategic analysis and their role in management practice.
Examine the critical financial fundamentals necessary for managing an organization's operational activities and achieving its strategic goals. You’ll learn about the time value of money, investing in various instruments, making critical decisions regarding capital expenditures, and various methods for successfully capitalizing the firm. Managing critical cash flows and allocation of financial assets are also discussed in detail from a managerial perspective.
Explore a wide range of economic concepts, theories and analytical techniques and key economic fundamentals. You will learn about the supply and demand model – the fundamental market model where trade-offs and choices are considered by comparing benefits and costs. Product and market structures, including perfectly competitive, monopolistically competitive, oligopolies, and monopolies, are also analyzed at the firm level.
Macroeconomic issues of fiscal and monetary policy are explored at an aggregate level. Finally, you’ll gain an understanding of selected topics in international trade, financial markets, economic growth, and positive and negative externalities.
Many business decisions throughout every level of an organization are based on the information found in the company’s financial statements. Explore how small and large process changes can increase organizational efficiency and profits through analyzing financial statement information. You’ll also examine how decisions made about capital projects, long-term investments, and a company’s risk aversion impact the bottom line.
Examine the skills and characteristics necessary to be an effective leader. You’ll learn how to apply leadership skills during change and in multicultural and diverse environments. The common thread throughout the course will be leading with strong managerial ethics, emotional intelligence, and reflective leadership. You’ll also examine the relationship between contemporary leadership issues and classical leadership theory.
Explore the design and implementation of the best combination of marketing efforts to carry out an organization's strategy in its target markets. You’ll develop an understanding of how an organization can benefit by creating and delivering value to its customers, and stakeholders, and the skills in applying the analytical concepts and tools of marketing to such decisions as segmentation and targeting, branding, pricing, distribution, and promotion.
Gain a deep understanding of operations management and how it is critical to your success in any field, from consulting to entrepreneurship to general management. You’ll explore the major problems and decision processes of operations management such as operations strategy, process and capacity planning, facilities planning, aggregate planning, materials planning, and quality planning.
Modern business is conducted by economic organizations in a highly competitive market environment. Managers often make decisions under severe time pressure without sufficient information. Ethical decision making in business cannot be considered apart from the complexity and uncertainty of actual situations. Therefore, the focus of the course is on ethical questions from the point of view of the practicing manager, with the aim of making ethical decisions that are consistent with effective corporate management.
Develop your understanding of theoretical and practical insights and developments in the fields of business ethics and sustainable business and learn the principles, practices, and ethical concerns/challenges organizations face in their daily operations. You will also gain an understanding of the theoretical basis of business ethics: stakeholder-theory, theories of responsibility and normative ethical theory, as well as intercultural ethics.
Conduct a strategic assessment of the overall global competitive environment and consider how an organization can leverage resources, capabilities, and preferential entry modes to create competitive advantages when entering a foreign market. As part of the final assessment of global strategy, you’ll take part either virtually or in-person in an international trip, visiting one to two foreign locations to experience local business culture. You’ll use theoretical knowledge to assess the strategy of an international organization in an applied cultural context.
People are an organization’s most valuable resource. The quality of an organization’s talent is perhaps the single most important resource contributing to its profitability and or viability. Leaders and managers within the contemporary organizational context appreciate that a critical source of competitive advantage comes from the effective management of human resources. Product designs or service processes, creative marketing strategies, while critical, are not considered sufficient to deliver sustainable competitive advantage.
Academics, policy makers and practitioners are thus paying greater attention to work force issues. Managing human resources is as much a science as it is an art; it represents the combination of the application of scientific principles and practices, and, the application of personal characteristics. The human resource function exists within the organization in order to support the achievement of the organization’s strategic imperatives.
Gain an understanding of the attitudes, skills, and behaviors needed to manage the complex and challenging relationship between temporary visitors to a destination and those responsible for caring for them. Temporary visitors are defined as individuals who spend 24 hours or more in a location outside of their normal residence; and care of those visitors is provided by organizations that provide accommodation, food and beverage, and activity products and services.
Equip yourself with insight into hospitality management and the multi-faceted domains that make up the industry. This new knowledge will allow for the formation of more precise planning in plotting your own future career path and business planning, possibly within in your existing domain, or probably with a newly formed international perspective and knowledge of how other sectors of the industry operate.
You’ll explore the fundamentals of the hospitality industry’s make-up, providing an insight into both corporate philosophies and practices, as well as how they may transform into operational implications. Finally, you’ll discuss how these philosophies and practices can influence future career development.
Equip yourself with the skills and knowledge to understand and apply the principles of managing yield from resources and space in the hospitality sector including accommodation, food and beverage and meeting and events. You’ll gain a detailed understanding of the yield and revenue management function within a hospitality organization using tools and techniques to improve and evaluate the overall profitability of the operation. Additionally, you’ll focus on understanding the drivers for improving both the top line and the bottom line with tools and techniques specific to the hospitality sector.
Develop your understanding of research in general and business. You’ll address both academic business research and business consultancy research and examine the concepts and theories underlying research, as well as the practice of research.
This course has an applied focus. Your readings and assignments are designed to identify a feasible research topic and develop a research proposal for academic business or business consultancy research. You will examine how research problems and questions may be identified, and the process of achieving thoughtful, effective, and efficient research design. You will also investigate the importance of the literature review and how it can be carried out for optimal effectiveness in research.
Learn the research methodologies and methods, as well as the techniques of the research process as applied to business, whether as a business consultant or as an academic researcher. You will also study the philosophical and epistemological assumptions underpinning the research approaches and methodologies, as well as their role in determining the design and implementation of the research. Finally, you will also gain an understanding of the ethical aspects of research and consultancy.
For entry into this program you will need…
- An accredited bachelor’s degree
- UCC Global teaches all programs and courses in English. Applicants whose most recent education was not in English will need to demonstrate English language proficiency by completing an approved English language test such as the Test of English as a Foreign Language (TOEFL). Both TOEFL Paper-based (PBT) and TOEFL Internet-based (IBT) are accepted.
Accelerate your career in your own time. Enroll now to get started today.